Terms of Use

Last updated: 3 October 2026. Applies to Hara Fitness version 0.2 and later.

These terms are an agreement between you and Hara Technologies Sdn. Bhd. ("Hara", "we", "us") for your use of the Hara Fitness app. By using the app you agree to them. If you do not agree, please do not use the app.

1. What the app is

Hara Fitness is a workout journal and a social playground for fitness. You can follow programs from coaches, create your own programs, log your sessions, track personal bests and goals, and watch short workout clips ("Bits").

2. Not medical advice

Hara provides general fitness information, not medical, physiotherapy or rehabilitation advice.

• Talk to a doctor first if you are pregnant or post-natal, recovering from an injury, surgery or a stroke, or have a heart condition, high blood pressure or any other medical condition. Rehabilitation programs, including Stroke Rehab and Knee Rehabilitation, are general guidance and are not a substitute for a treatment plan from your doctor or physiotherapist.
• Stop immediately if you feel pain, dizziness, faintness, chest discomfort or shortness of breath, and seek medical help.
• Exercise carries a risk of injury. You choose how and whether to do each workout, and you are responsible for training within your own limits and in a safe place.

3. Who may use it

You must be at least 13 years old to use Hara. In Malaysia a person under 18 is a minor and cannot enter into this agreement. If you are under 18, a parent or guardian must agree to these terms for you and accepts responsibility for your use of the app.

4. Your account and username

You need an account to use Hara, created with Sign in with Apple or an email address and password. Keep your profile accurate, your password private and your device secure; you are responsible for activity on your account. Your username must follow the app's rules and must not impersonate another person, coach or brand, or be offensive or misleading. We may change or reclaim a username that breaks these rules. You can delete your account at any time in Settings & Privacy.

5. Hara Pro

Hara Pro is an optional subscription that unlocks every program and feature.

• Plans: Hara Pro Monthly (MYR 19.90 per month) and Hara Pro Yearly (MYR 159.90 per year). Prices may differ in other countries and are shown in the app before you buy.
• Free trial: new subscribers can get a 14-day free trial, once per Apple Account. If you do not cancel before the trial ends, the subscription starts and you are charged.
• Billing and renewal: payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically at the same price and length unless you cancel at least 24 hours before the end of the current period.
• Managing and cancelling: manage or cancel in your Apple Account settings (Settings → your name → Subscriptions). Cancelling stops the next renewal; you keep Hara Pro until the end of the period you have paid for.
• Refunds: purchases are processed by Apple, and refund requests are handled by Apple under its policies.
• Price changes: if we change a price, Apple will tell you in advance and, where required, ask for your consent before you are charged the new price.

6. Your content

Programs, photos, videos, journal entries, comments and messages you create belong to you.

When you publish a program, or add a profile photo, you give Hara Technologies Sdn. Bhd. a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize and re-encode, display and distribute that content within Hara (and in Hara's own promotion of the program on the App Store or social media), for as long as it stays published. The licence ends when you unpublish or delete the content or your account, except for copies other people already have in their journals and backups we are clearing.

You promise that you own, or have permission to use, everything you upload — including the people who appear in your videos and any music playing in them — and that it doesn't break anyone's rights or the law. You are responsible for your content.

7. Community rules

Hara is for encouraging each other. Do not:

• harass, bully, threaten or discriminate against anyone;
• post hateful, violent, sexual or graphic content;
• share dangerous training or health advice, or promote extreme dieting or banned substances;
• spam, scam, or impersonate other people, coaches or brands;
• upload content you do not have the rights to, or other people's personal information.

Hara has zero tolerance for objectionable content and abusive users. You can report a comment by touching and holding it, and report or block an account from its profile. We review reports within 24 hours, remove content that breaks these rules, and may suspend or remove the accounts that posted it.

8. Coaches and programs

Programs are published by coaches. During the beta, coach accounts are by invitation from Hara. Hara does not verify every coach's qualifications, and programs are general guidance that may not suit you. Coaches are responsible for their own content, and for making it safe, accurate and appropriate for the level they give it. We may unpublish programs that break these terms. Choose programs that match your level, and adjust or skip anything that does not feel right.

9. Availability

We work to keep Hara available and accurate, but features may change, and the app may occasionally be unavailable or contain errors.

10. Beta testing

Hara is in beta. If you test it through Apple's TestFlight:

• The beta is free. Hara Pro features are unlocked for testers and nothing is charged.
• Beta builds may have bugs, change often, or stop working when a build expires. Programs, comments and your account carry over to later versions, but we can't promise that everything you create during the beta will be kept.
• Feedback you send us (through TestFlight or Send Beta Feedback) can be used to improve Hara without any obligation to you.
• Please don't share screenshots or recordings of unreleased features publicly without asking us first.

11. Apple

The following applies because you downloaded Hara from Apple's App Store:

• These terms are between you and Hara Technologies Sdn. Bhd. only, not Apple. Hara, not Apple, is responsible for the app and its content.
• Your right to use the app is limited to Apple-branded devices you own or control, as allowed by the App Store's Usage Rules.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). Apple has no other warranty obligation for the app.
• Hara, not Apple, is responsible for any claims relating to the app, including product liability, failure to meet legal or regulatory requirements, consumer-protection or privacy claims, and intellectual-property claims.
• You confirm that you are not in a country subject to a U.S. government embargo or designated as "terrorist supporting", and are not on any U.S. government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

12. Where you stand legally

The app is provided "as is" and "as available". To the extent the law allows, we are not liable for indirect or consequential losses, lost data, or injury arising from exercise you choose to do. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or anything else that cannot be limited by law, and nothing affects your rights as a consumer under the laws of your country.

13. Ending the agreement

You can stop using Hara at any time by deleting your account in Settings & Privacy and deleting the app. If you have Hara Pro, cancel it in your Apple Account settings as well. We may suspend or end your use of the app if you seriously or repeatedly break these terms.

14. Changes

We may update these terms as the app changes. The date at the top shows the latest version. If a change is significant, we will tell you in the app before it takes effect.

15. Governing law

These terms are governed by the laws of Malaysia. The courts of Kuala Lumpur have non-exclusive jurisdiction, and you may also bring a claim where you live if your local law allows.

16. Contact

Hara Technologies Sdn. Bhd. (Company No. 201901010477 (1319805-K))
18 Dutamas Raya, 51200 Kuala Lumpur, Malaysia

Email: hejhej@haratechnologies.com
Phone: +60 10-279 5025